FAQ

We only ship to addresses within the 48 contiguous United States. Go here for all of our shipping information.

Our fulfillment team ships out orders Monday - Friday. Orders will be shipped between 24 and 48 hours of your confirmation email. Go here for all of our shipping information.

Shipping times vary, but in-stock items are normally shipped within 1-2 business days. Go here for all of our shipping information.

Don't freak out yet. Please call us at (970) 329 - 5505 or email us at woof@otislove.com and our team our team with update you on the status of your order.

Yes. As long as your order has not been shipped. To cancel order please call: 970-329-5505

You can find our return policy here. Please contact woof@otislove.com for any questions or concerns.

This depends on what your dog's needs are. Some dogs need a little extra coverage with Stay for longevity. Some dogs need to relax and recover with calming Sit and mobility Fetch. Some dogs need all three and a lot of patience.

When introducing a new product to your pet. Start slow and gradually increase to the recommended amount on label.

It takes several ingredients to make our products great. If you have a question on an specific ingredient please contact us at: woof@otislove.com

Our Full Spectrum grown by the best local farmers and manufactured by experienced team in Hayden, CO. To learn more about our hemp visit Naturalpathbotanicals.com.

At O.T.I.S., we are committed to making a positive impact on the environment and promoting sustainability in everything we do. We focus on renewable energy, eco-friendly packaging, and sustainably sourced ingredients.

Easily! Please contact us at woof@otislove.com for any questions on becoming a wholesaler.